If you're having an issue with your imports, then please check the following:
1. Make sure you have exported from your source platform correctly
* PS editing any of these files before importing will almost certainly cause your import to fail.
2. Review the guide to import your sightings to Birda
Please go through our import guide in detail
3. Contact US
If you are still having trouble importing your file after reading these help guides, feel free to send us your file (email@example.com) so that our team can investigate your issue further.