We're sorry that you no longer want to access all of Birda's best features, and we are really sad to see you go đȘ but thank you for giving Birda+ a try!
We offer subscriptions through various platforms - Apple AppStore, Google PlayStore, and Paddle on the web. Managing subscriptions directly through your platform (Apple or Google) ensures security and control, as these providers do not allow third-party companies, including Birda, to adjust subscriptions on your behalf.
If you're not sure which method you used to purchase Birda+ we recommend to check your emails, you should find an email stating where you started your trial or subscription.
If you still can't find where you subscribed start by checking your phones own store (AppStore or PlayStore). If neither of those show a Birda+ subscription check with Paddle (see steps below).
Hereâs a step-by-step guide to help you cancel your trial subscription.
This process is necessary because Birda is unable to cancel subscriptions on your behalf due to policies established by Apple and Google.
On iOS / AppStore:
Ensure you are signed into the Apple ID associated with your subscription to access the correct account settings.
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on Birda+.
Select Cancel Subscription and confirm your choice.
On Android / PlayStore:
Make sure you're logged into the correct Google account to avoid any confusion during the cancellation process.
Open the Google Play Store app.
Tap your profile icon in the top-right corner.
Navigate to Payments & Subscriptions > Subscriptions.
Locate and tap on Birda+.
Select Cancel Subscription and confirm your decision.
On Web (Paddle)
Visit the Paddle customer portal - https://customer-portal.paddle.com/cpl_01hf2e0m681hxrgjnm3vfqr7gy
Enter the email address you used when making your purchase (if you're not sure - check your email and search for an email from Paddle)
You'll receive a 1-time password or magic link to login to your Paddle account
From here you can change your subscription or cancel.
If you don't see a Birda+ subscription listed when you follow these steps then it means you're not signed up for Birda+.
If you're currently subscribed to a trial of Birda+ and you cancel before the trial expires you won't be charged.
Upon cancelation, you will retain access during the trial period or billing cycle, after which all premium features will cease.
If you've already got an active subscription it will remain active until the expiry date and then you will no longer be part of Birda+ or make any further payments. After the subscription expires, no further payments will be taken, and all premium content will become inaccessible. For a detailed guide, consult our resource here: Cancelling a Birda+ Trial or Subscription.